Stop Overpaying for Back-Office Staff. We Handle It All.
PolarisOP places pre-vetted, bilingual legal support staff for PI firms — recruitment, daily management, and payroll included.
Need staff quickly? Request directly — no call needed
Save up to 60%
vs. in-house hires
72-Hour Deployment
from request to start
Hiring Back-Office Staff Is Costing Your Firm Too Much
Most PI firms spend more time managing staff than growing cases. The hidden costs pile up fast.
Recruitment Drains Time & Money
Job boards, screening calls, and interviews cost weeks and thousands in fees — with no guarantee of a good hire.
Payroll, Benefits & HR Overhead
Every in-house hire adds payroll tax, benefits, compliance, and administrative burden to your firm.
High Turnover, Constant Retraining
Staff leave, knowledge walks out the door, and you start the expensive cycle all over again.
There's a better way — at a fraction of in-house cost.
Every Back-Office Role Your Firm Needs — Bilingual by Default
Pre-vetted, PI-trained staff ready to plug into your operations within 72 hours.
Case Manager
Tracks case progress, deadlines, and client communication end-to-end
Intake Specialist
Screens leads, captures client info, books consultations in English and Spanish
Medical Records Coordinator
Requests, follows up, and organizes records from providers and hospitals
Lien & Collections Specialist
Follows up with firms on outstanding medical liens and settlement balances
Legal Administrative Assistant
Scheduling, correspondence, document prep, and attorney support
Demand Package Coordinator
Organizes records and bills for attorney-led demand preparation
Client Communications Specialist
Manages inbound/outbound contact, status updates, and follow-ups
Settlement Coordinator
Tracks settlement progress, reduction requests, and disbursement prep
Data Entry & Records Clerk
Maintains case files, uploads documents, keeps practice management systems current
Don't see your role? We staff custom positions too.
Tell Us What You NeedOne Monthly Rate. Everything Included.
No hidden fees. No surprise costs. Just predictable staffing that scales with your firm.
Traditional Hiring
The old way
PolarisOP
Fully managed staffing
Transparent monthly rates with no hidden fees. Volume pricing available for multiple staff.
Staffed in Days. Not Months.
From first call to fully operational staff in under a week.
Discovery Call
Tell us which roles you need, your workflow, and your tools. We map the ideal staffing plan for your firm.
We Recruit & Vet
We source and match bilingual candidates from our pre-vetted talent pool, trained specifically for PI firm operations.
You Meet Your Team
Approve your staff, we handle onboarding, tool access, and protocol training under your direction.
We Manage Daily
You direct tasks and legal strategy. We handle HR, payroll, supervision, and performance tracking.
Discovery Call
Tell us which roles you need, your workflow, and your tools. We map the ideal staffing plan for your firm.
We Recruit & Vet
We source and match bilingual candidates from our pre-vetted talent pool, trained specifically for PI firm operations.
You Meet Your Team
Approve your staff, we handle onboarding, tool access, and protocol training under your direction.
We Manage Daily
You direct tasks and legal strategy. We handle HR, payroll, supervision, and performance tracking.
English and Spanish — Not a Feature. The Foundation.
of PI clients in major markets are Spanish-speaking
of our staff is natively fluent in both English and Spanish
translation delays. No miscommunication. No lost opportunities.
market coverage without adding operational complexity
"The Spanish-speaking market is your biggest untapped opportunity. We make sure you can serve it."
— PolarisOP Leadership
Native Bilingual Fluency
Every staff member speaks English and Spanish at native level
Questions PI Firms Ask Before Getting Started
We staff every back-office role a PI firm needs: Case Managers, Intake Specialists, Medical Records Coordinators, Lien & Collections Specialists, Legal Administrative Assistants, Demand Package Coordinators, Client Communications Specialists, Settlement Coordinators, and Data Entry Clerks. We also staff custom positions based on your specific workflow requirements.
Yes. Every PolarisOP staff member is natively fluent in both English and Spanish. Bilingual capability is not an add-on — it is a core requirement for every placement. This ensures your firm can serve the full market without translation delays or miscommunication.
We handle all HR, payroll, benefits administration, performance monitoring, and day-to-day supervision of your placed staff. You direct the legal work, assign tasks, and set priorities. We ensure your staff show up, stay productive, and meet your standards — without you managing employment logistics.
A staffing agency sends you candidates and walks away. PolarisOP recruits, vets, places, and fully manages your staff on an ongoing basis. We specialize exclusively in PI law firms, so our people already understand case management, intake protocols, medical records processes, and firm workflows.
Most placements are operational within 72 hours of your discovery call. For specialized or custom roles, the timeline may extend to 5–7 days. We maintain a pre-vetted talent pool specifically trained for PI firm operations, which enables rapid deployment.
We provide free replacement staff if a placed team member is not the right fit. Our goal is a long-term, productive relationship with your firm. We monitor performance closely and will proactively suggest replacements if needed — at no additional cost to you.
What Does a Fully Managed Bilingual Staff Member Cost?
Less than you think. More value than an in-house hire.