Never Miss Another Lead. Hire Intake Specialists Who Answer Every Call.
PolarisOP places bilingual intake specialists trained in PI protocols — 24/7 coverage, CRM integration, and full daily management included.
Hiring intake staff costs $4,000+ in recruiting fees and takes 6–8 weeks. Then they quit, and you start over. Meanwhile, Spanish-speaking leads call competitors who answer in their language.
Hiring In-House vs. Placing a PolarisOP Intake Specialist
How We Place Your Intake Specialist
Discovery Call
Tell us your call volume, CRM, and intake protocols. We design the specialist profile.
We Recruit & Vet
We source bilingual candidates with PI intake experience and test them on your scripts.
You Meet Your Specialist
Approve your placed intake specialist. We handle onboarding, CRM access, and protocol training.
They Start Taking Calls
Your specialist begins handling inbound leads, capturing info, and routing per your direction.
We Manage Daily
Payroll, supervision, performance reviews, and shift coverage — all handled by PolarisOP.
Discovery Call
Tell us your call volume, CRM, and intake protocols. We design the specialist profile.
We Recruit & Vet
We source bilingual candidates with PI intake experience and test them on your scripts.
You Meet Your Specialist
Approve your placed intake specialist. We handle onboarding, CRM access, and protocol training.
They Start Taking Calls
Your specialist begins handling inbound leads, capturing info, and routing per your direction.
We Manage Daily
Payroll, supervision, performance reviews, and shift coverage — all handled by PolarisOP.
See how a placed intake specialist works inside your firm — book a 20-minute staffing walkthrough.
A 14-attorney Florida firm placed 3 PolarisOP bilingual intake specialists and reduced response time from 4.2 hours to under 10 minutes. The firm reported improved lead conversion and zero recruiting overhead — PolarisOP handled payroll, scheduling, and performance management for all three staff members.
Intake Is Your First Hire. Make It the Right One.
Your intake process is where every potential client relationship begins. When calls go unanswered or information is captured inconsistently, firms lose leads and revenue before attorneys ever review a case.
PolarisOP places bilingual intake specialists who work as dedicated members of your team — trained on your protocols, logged into your CRM, and managed by us so you never deal with recruiting, payroll, or turnover again.
Result
Consistent intake performance, faster lead capture, and zero internal recruiting burden — in English and Spanish.
24/7 Live Coverage
Every inbound call answered by your placed specialist — no voicemail, no missed leads.
Bilingual by Default
All placed intake specialists are natively fluent in English and Spanish.
CRM-Trained From Day One
Your specialist is trained on your case management system before their first shift.
Tasks Your Placed Intake Specialist Handles
24/7 live call handling and overflow coverage
Lead intake and structured information capture
Bilingual intake in English and Spanish
CRM entry, routing, and follow-up workflows
Appointment scheduling and escalation
Intake protocol refinement and reporting
Your Specialist Works in Your Stack
+ Any CRM or case management system your firm uses
Ready to Hire Intake Specialists?
Book a call and we'll show you how PolarisOP places bilingual intake staff inside your firm — with zero recruiting overhead.