PolarisOP places settlement coordinators and demand package staff who compile records, track liens, and push cases to close — all under your attorney direction. Recruitment, payroll, and daily management included.
The Hidden Cost
Building one demand package takes 12–18 hours of senior staff time. A PolarisOP-placed settlement coordinator handles the compilation, organization, and delivery — so your highest-paid staff aren't doing your most repetitive work.
Your placed coordinator sends formal balance requests to every treating provider, insurer, and lien holder with complete case documentation.
Reduction requests are tracked, documented, and escalated according to your firm's protocols. Every response is logged by your coordinator.
Consolidated payoff figures are delivered to your attorney with full backup documentation before settlement signing.
Your coordinator works directly with your accounting team to ensure every lien is paid, every balance is reconciled, and every file closes clean.
Settlement isn't done until every balance is tracked, every lien is resolved, and every dollar is reconciled.
Your placed coordinator maintains live balance sheets for every provider on every case. As treatments conclude and bills arrive, they update totals in real time so your firm always knows exactly what is owed before settlement negotiations begin.
Unresponsive lien holders are the number one cause of post-settlement delays. Your coordinator runs structured follow-up cadences — phone, email, and written requests — until every balance is confirmed and documented.
Before any check is cut, your coordinator reconciles every figure against your settlement statement. Lien payoffs, attorney fees, client net — all cross-verified so your accounting team receives a clean, accurate closeout package.
Proven Outcome
22%
Firms with PolarisOP-placed settlement coordinators report 22% faster average settlement turnaround and a significant reduction in post-settlement lien disputes.
A complete PI demand package includes all medical records and itemized bills from every treating provider, police and incident reports, photographs, wage loss documentation, prior treatment history, insurance correspondence, liability documentation, UM/UIM coverage details, and property damage records. Your PolarisOP-placed coordinator compiles, organizes, and delivers every element so your attorney receives a demand-ready file.
Yes. Your placed coordinator tracks, documents, and escalates lien reduction requests according to your firm's protocols. They maintain structured negotiation cadences with every lien holder — from Medi-Cal and Medicare to private health carriers and ERISA plans — until final payoff figures are delivered to your attorney before settlement.
Your placed coordinator acts as your operational liaison. They handle adjuster correspondence, document production requests, and status updates so your attorneys are only looped in on substantive matters. All communication is logged in your case management system for full visibility.
Absolutely. PolarisOP scales by adding dedicated settlement coordinators who work as a coordinated pod. Whether your firm settles 10 cases a month or 100, we adjust staffing and workflow capacity to match your volume — and we handle the hiring, training, and management for every new team member.
Let PolarisOP place settlement staff so your attorneys maintain full control over legal strategy and case direction.